Terms of Service

1. Provider and scope

These terms govern the Alarmi web service (alarmi.fi, the "Service") provided by JL Screen Oy (business ID 3511210-9, domiciled in Espoo, Finland). By registering, the customer (the "Customer") accepts these terms. The Service is intended for companies and organizations (housing companies, property management firms); it is not a consumer service.

2. The Service

Alarmi is a smoke alarm management system: an alarm register, testing reminders, resident communication and reporting. The Service is a tool that helps the Customer fulfil its obligations under the Finnish Rescue Act. Legal responsibility for those obligations always remains with the Customer, the Service does not transfer statutory liability to JL Screen Oy.

3. Accounts and trial

The Customer is responsible for its account details and for its users complying with these terms.
New accounts receive a 14-day free trial with all features. After the trial the account becomes read-only until a subscription is activated. Data is not deleted when the trial ends.
JL Screen Oy may suspend accounts used unlawfully or in breach of these terms.

4. Prices and payment

Current prices are published at alarmi.fi/pricing. VAT is added at the applicable rate.
Billing is annual in advance unless otherwise agreed. Payment term 14 days net.
Salkku pricing follows the subscribed number of housing companies. The base price includes five companies; the minimum subscription is six. Additions take effect after order confirmation. The annual price difference is prorated by the remaining calendar days over the subscription term, without changing the term end date. Reductions take effect at the start of the next term. Archiving or deleting a company does not automatically reduce the subscribed allowance. Archived records do not use active company slots. Extensive data cleanup, integrations and custom work are agreed and quoted separately.
Late payments accrue penalty interest under the Finnish Interest Act (633/1982). If payment is more than 30 days overdue, JL Screen Oy may suspend access to the Service after first notifying the Customer. Suspension does not release the Customer from its payment obligation, and no data is deleted during suspension.
Price changes are announced at least 30 days before the next billing period and do not affect periods already paid.
Founder-customer price: where a founder-customer price has been granted to the Customer, it stays the same for as long as the subscription continues without a break, and the price changes above do not apply to it. If the subscription ends, any new subscription is priced according to the price list then in force.
30-day money-back guarantee: if the Customer notifies us within 30 days of the start of the first paid subscription period that the Service is not a fit, the annual fee paid is refunded in full and the subscription ends immediately. The guarantee applies to the first paid subscription period.

5. Customer data and privacy

Data the Customer enters into the Service (properties, alarms, resident data, etc.) remains the Customer's property.
JL Screen Oy processes personal data on the Customer's behalf as described in the privacy policy. The server and database are located within the EU. Sending email involves transfers to the United States as described in section 6 of the privacy policy.
On request, the Customer receives its data in machine-readable form when the agreement ends. Data is deleted within 90 days of termination unless law requires longer retention.
The Customer warrants that it has the right to enter the personal data it stores in the Service (including resident data) and that, as controller, it informs data subjects as required by GDPR Articles 13 and 14.

6. Service level and maintenance

The Service is provided "as is". We aim for continuous availability but do not guarantee uninterrupted operation. Maintenance breaks are announced in advance where possible. The Service is developed continuously and features may change.

7. Limitation of liability

JL Screen Oy is not liable for indirect damages (including lost profit, loss of data, or damage to third parties). JL Screen Oy's total liability is in all cases limited to the amount the Customer has paid for the Service during the 12 months preceding the event. Nothing here limits liability under mandatory law.

8. Force majeure

Neither party is liable for delay or damage caused by an impediment beyond its control which it could not reasonably have been expected to take into account when the agreement was made and whose consequences it could not reasonably have avoided or overcome (e.g. power or telecommunications outage, a corresponding impediment affecting a subcontractor, an order of a public authority, industrial action, or a natural disaster). The other party is notified of the impediment and of its ending without delay.

9. Intellectual property

The Service, its software and design are the property of JL Screen Oy. The Customer receives a limited, non-exclusive right to use the Service for its own operations for the subscription period.

10. Termination

The Customer may cancel the subscription effective at the end of the current billing period by emailing info@alarmi.fi. When the Customer cancels, fees already paid are not refunded, except under the 30-day money-back guarantee in section 4.
JL Screen Oy may terminate with 60 days' notice, or immediately for a material breach.
If JL Screen Oy terminates the agreement for reasons other than the Customer's breach, the Customer is refunded the portion of fees corresponding to the unused, prepaid subscription period.

11. Changes to these terms

JL Screen Oy may update these terms. Material changes are announced in the Service or by email at least 30 days in advance. Continued use after a change takes effect constitutes acceptance. If the Customer does not accept a material change, it may terminate the agreement effective before the change takes effect, in which case the unused prepaid period is refunded.

12. Governing law and disputes

This agreement is governed by Finnish law. Disputes are primarily resolved through negotiation; otherwise in the District Court of Länsi-Uusimaa, Finland. In case of discrepancy between the Finnish and English versions of these terms, the Finnish version prevails.

13. Processing of personal data (DPA)

This section forms the data processing agreement (DPA) under GDPR Article 28 between the Customer and JL Screen Oy, to the extent JL Screen Oy processes personal data (in particular resident data) on the Customer's behalf.

Roles: the Customer is the controller and JL Screen Oy is the processor.
Subject and duration: processing continues for the term of the agreement, for the purpose of enabling smoke-alarm management and statutory compliance.
Data and data subjects: contact and apartment data of residents and the Customer's staff, as described in section 2 of the privacy policy.
Instructions: JL Screen Oy processes data only on the Customer's documented instructions and under this agreement, never for its own purposes. JL Screen Oy informs the Customer if, in its view, an instruction infringes data protection law.
Confidentiality: persons processing the data are bound by confidentiality.
Security: JL Screen Oy implements the technical and organizational measures required by GDPR Article 32 (including encryption, access control, logging, backups).
Sub-processors: the Customer gives general prior authorization for the sub-processors listed in section 5 of the privacy policy. Changes are notified, and the Customer may object on reasonable grounds.
Assistance: JL Screen Oy reasonably assists the Customer with data-subject requests and with handling data breaches and impact assessments.
Breach notification: JL Screen Oy notifies the Customer without undue delay after becoming aware of a personal-data breach.
Return and deletion: on termination, data is returned in machine-readable form on request and deleted within 90 days, unless law requires longer retention.
Audit: on request, JL Screen Oy provides reasonable information to demonstrate compliance with these obligations, and allows for and contributes to audits and inspections conducted by the Customer or an independent auditor authorized by the Customer. Audits may take place at most once per year, with at least 30 days' notice, at the Customer's expense, and must not unreasonably disrupt the operation of the Service.

14. Contact

JL Screen Oy · Ratamotie 1 B 12, 02620 Espoo, Finland
info@alarmi.fi